Last updated: April 5, 2022
By using our services, you agree to all terms and conditions listed below and understand that the terms and conditions are subject to change at any point for any reason.
Services
We reserve the right to refuse service to anyone for any reason at any time.
Refunds, Returns, Cancellations
Due to the digital nature of the products, refunds, returns and/or cancellations are not possible. Exceptions can be made under special circumstances (ex.: if you have purchased the same product twice).
Updates
Themes will be periodically updated to fix bugs and make sure everything is running smoothly.
If you have purchased a theme that has been recently updated, you are eligible to receive the updated files without having to purchase the theme again.
Support
By purchasing a theme from Studio Saroya, you receive lifetime support free of charge.
Support includes: fixing theme bugs, answering questions about the theme or the platform you’re using (with some limitations).
Support does NOT include: theme customizations, additions of new widgets or sections, fixing theme issues as a result of you or a third-party editing the theme*.
* You are free to contact me for help, but please keep in mind in the case of a theme error as a result of you or a third-party editing the theme, my support will be limited and you may have to upload a fresh copy of the theme.
Backup
It is your responsibility to backup your site and keep it up to date. Before you upload a new theme, create a backup and save any sensitive information that you do not want to lose.